Rewards

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Rewards

How Do I Start Earning Points?

First, create an account
Please ensure you are logged in while you shop with us and making your purchase.
Points are automatically calculated assigned when you have made final payment for your purchase.
The more you spend on a single purchase, the more Points you earn. 

What Are OH MY PET Points?

You can use your points to redeem a variety of vouchers.
Points are earned and accumulated when you make your purchases while logged into your OH MY PET account.
Points that you earn do not have an expiration date.
The more you spend on a single purchase, the more Points you earn!

***Points are not exchangeable for cash.
***Points are not transferable.
***Our return/exchange policy also applies to items purchased with Vouchers!

HOW TO EARN REWARDS POINTS?

HOW TO EARN REWARDS POINTS?

HOW TO redeem REWARDS POINTS?

HOW TO redeem REWARDS POINTS?

TERMS & CONDITIONS

  • Spend more than $80 at our retail store (in a single receipt) to become a lifetime member.
  • Members are identified by mobile number.
  • Earned points have no expiry date.
  • Only one coupon can be used per purchase, On non-promotional items.
  • Coupons are for one time use only and are subject to additional requirements unless otherwise stated.
  • Once confirmed, non-refundable. (Items sold are non-refundable)
  • Accumulate points for every purchase and redeem at next purchase;
  • Enjoy monthly Members-only  promotions. 


RETURN & EXCHANGE POLICY

We can only accept exchange/return due to supplier/manufacturers defects within 7 days upon delivery. There strictly no refund.

To complete your exchange/return, we require the original invoice or proof of purchase.

For exchange/return, please call 9229 9996 or send us an email to sales@ohmypet.com.sg. We will get back with you within 3 working days.